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Jan, 18 2010
AutoMobile Technology Reveals Recon at Mobile Tech Expo in Clearwater, Florida
AutoMobile Technologies showcases its newest line of software solutions for automotive reconditioning professionals, ReconPRO™ and ReconMonitor™.
Jan, 18 2010
Automobile Technologies Releases the ReconPOS at Mobile Tech Expo
In its second attendance at Mobile Tech Expo in Clearwater, Fla., Automobile Technologies unleashes ReconPOS.
Jun, 29 2010
Digital data flow: faster, less errors, more trees and customers

When your work flow picks up do you lose track of your customers? data? inspection reports?

Apr, 30 2010
Automate your business! Better image, more returning customers
Are you tired of collecting information by hand? Have you had the experience of losing paperwork and producing a poor customer service experience in result?
AMT Community

Installation and Support

ReconMonitor is very easy to install. A user can be up and running on the system in under five minutes once the system is initially set up.

The ReconMonitor software runs in two places:

  • Individual mobile device
  • AMT servers, running at a secure location. It is not necessary to install any software on the company’s own computer system. AMT handles all IT tasks associated with the software, including software updates, system monitoring, and data backups.

Any cell phone or PDA running Windows Mobile® can run the mobile part of the Recon Monitor solution. Customers purchase their choice of mobile product or use their existing product from the vendor of their choice. AutoMobile Technologies does not sell the hardware, although the company can recommend a choice of devices.

There are three major activities to installing and using ReconMonitor:

  1. Installing the software on the mobile device;
  2. Customizing the ReconMonitor settings to reflect the company information and business rules;
  3. Accessing ReconMonitor from individual PCs.
  1. Installation of the ReconMonitor software on the mobile device is very easy.
    • While logged on to the mobile device, go to the web site address (url) provided by ReconMonitor as part of the system licensing;
    • Download the ReconMonitor mobile software onto the mobile device;
    • Enter the activation code that has been provided to you on the screen of the mobile device;
    • The mobile device is now ready for use.
  2. Customizing the ReconMonitor to the needs of the individual company is also routine:
    • An AMT systems engineer interviews customer personnel in a telephone conference call while using web access for a shared view of the computer screens.
    • The customer describes various business processes, such as how invoices are generated. AMT customizes the template to reflect those processes.
    • Customer data, such as vendor lists and allocated time per reconditioning task, is provided to AMT. The data is loaded into the ReconMonitor system.
  3. Once the system is customized and the data loaded, user can access ReconMonitor from any computer connected to the Internet by using your Web browser and provided login and password.

It is rare for users to have questions after the initial setup and early usage. However, if software questions arise, customer support is available as part of the service contact.

A live support representative is available every business day from 8 a.m.to 5 p.m. Pacific time.

Any hardware problems should be directed to the hardware vendor or the support service that has been selected.