Automate your business! Better image, more returning customers

Apr 30, 2010

Are you tired of collecting information by hand? Have you had the experience of losing paperwork and producing a poor customer service experience in result? It is not easy to keep a handle of physical paperwork and now-a-days everything is becoming more digital and environmentally friendly, don't you think you should too? There are more benefits than drawbacks of moving towards a digital/automated customer service and your marketing processes. Keeping your data digital will keep you organized and your paperwork easy to find, should your customer give you a surprise call to determine the status of their cars. Automating your business, also provides a great follow-up marketing opportunity by storing your customer's information digitally and following up with reminder emails for service, thank you emails after service and updates on coupons and deals that you may be having that month; giving you the flexibility to manage your business and its income much better.

So, why should I automate my business?
The question here should be why shouldn't you? Having physical paperwork may make you feel more secure, but is that the reality. With the carbon copy paperwork of today's system it is easy to collect or read incorrect information and even lose paperwork. If you automate your business and input data on a digital level, you have everything at your fingertips either through your personal computer or even on your mobile phone. With the customer demands of today, you can't afford not to have automated services implemented into your business and marketing structure. With automation you can:

  • Track and maintain your work orders more efficiently (including work in-progress)
  • Provide a higher level of customer service (with real-time data and easy status searches)
  • Get feedback from customer experiences
  • Increase the quality and quantity of marketing follow-up to track and re-engage customers
  • Maintain better organization within your business
  • Give that professional look and feel that make new and existing customers more secure

How can I automate and how long does it take?
Automating your business may sound difficult, but its not. With the correct automotive software designed for your business you can be up in running in as little as 48 hours. AMT provides a specialized suite of software products just for the automotive reconditioning industry. If you are a single-man business or if you have a large team of technicians, AMT Recon software can be easily integrated into your business (and with other existing management software) to get you automated and ready for business. The AMT Recon suite consists of three main categories:

ReconPOS™ - For automotive reconditioning specialists, business owners and/or contractors.
ReconPRO™ - For reconditioning companies that manage multiple mobile teams, service dealerships and wholesale clients that have more complicated needs.
ReconMonitor™ - For dealerships, used car departments and/or used car businesses that have more detailed needs.

Automobile Technologies has developed 'best in class' software that will help you fully automate or manage any aspect of your automotive reconditioning business; saving you time, money and resources. Give AMT a call for a phone consultation to see which solution can be catered for your business and help you on your road to automotive success!

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